Frequently Asked Questions
Quick answers to common questions about our cloud, HCI, colocation and managed services.
Quick answers about quotes, migrations, support, security, and more.
How fast do you respond to a quote request?
We respond within 2-3 business day. For urgent projects, select “ASAP” in the form and we’ll prioritize your request.
Do you handle VMware → Nutanix migrations?
Yes. We specialize in VMware to Nutanix migrations, including discovery, planning, migration waves, and validation. We optimize for low downtime and data integrity.
What services do you provide?
Cloud Infrastructure, Cloud Migration, VMware → Nutanix Migration, Data Storage & Backup, 24/7 NOC, SOC, Managed Cloud, Nutanix Professional Services, and Consulting.
Do you provide 24/7 support?
Yes. Our NOC & SOC operate 24/7 for monitoring, incident response, and ongoing operations.
How do you approach security and compliance?
We design with security first: least-privilege access, encrypted data at rest/in transit, network segmentation, continuous monitoring, and incident response runbooks. Compliance objectives are addressed during discovery and design.
What industries do you serve?
SMEs & Enterprises across E-commerce, Healthcare, Education, Government, and Financial Services.
Where are you based? Do you work with clients outside Trinidad & Tobago?
We’re based in Port of Spain, Trinidad & Tobago and support regional and international clients remotely and on-site as needed.
How do I get started?
Request a custom quote with your goals, timeline, and services of interest. You can also email us at info@simplycloudsolution.com or call +1 (868) 235-8063.
Request a Custom Quote
Tell us your goals we’ll tailor a solution and reply within 2-3 business days.